What we collect, and what we do not.

What we collect

Information you give us directly:

• Name, email address, and phone number
• Business information including company name, industry, and database size
• Anything submitted through contact, demo-request, and booking forms
• Communications you send by email, SMS, or through the website
• Answers you submit from the on-page assessment or the leak calculators, if you choose to send them. If you do not submit them, they stay in your browser and never reach us.

Calls and chats:

• Calls to our demonstration line are answered by an automated agent, and are recorded and transcribed. The recording and the transcript are used to operate and improve the service and to show how the system behaves. Do not share information on that line you would not want recorded.
• Conversations with the chat agent on this website are stored with the same protections as any other message you send us.
• Where we operate a phone system on behalf of a client business, calls to that business may be recorded and transcribed for that business, which is the party responsible for its own callers' data.

Information collected automatically:

• IP address, browser, and device information
• Pages visited and time spent on the site
• Referring URLs and click behavior
• Operating system, cookie and tracking data

How we use it

• To deliver and improve the services
• To respond to inquiries and provide demos or strategy sessions
• To send appointment confirmations and service communications
• To send marketing messages, only with your consent
• To analyse website usage and performance
• To maintain security and prevent fraud
• To meet legal and regulatory obligations

We do not use your data in ways inconsistent with this policy, or without the consent required.

SMS opt-in

By submitting your phone number and checking the SMS opt-in box, you consent to receive text messages from Peak Revenue Solution. Opt-in data and phone numbers are never shared with third parties or affiliates for marketing.

Message frequency varies and message and data rates may apply. Opt out at any time by replying STOP. For help, reply HELP or email [email protected].

No sharing of SMS opt-in data. We do not share, sell, rent, or distribute SMS opt-in data or phone numbers to any third party or affiliate for marketing purposes. This has zero exceptions.

Cookies and tracking

• Essential cookies required for the site to function
• Analytics cookies to understand visitor behavior, including Google Analytics
• Marketing cookies to measure advertising campaigns, where and when we run them. We do not currently run an advertising pixel on this site.
• Functional cookies to remember your preferences

You can manage cookies in your browser settings. We also use web beacons and pixel tags to measure email and website communications.

Security

• TLS encryption for all data in transit
• Access to personal data restricted to authorized people
• Industry-standard third-party platforms, listed in section 8
• Regular security assessments and system updates
• No payment card data stored: transactions run through PCI-DSS compliant processors

No method of internet transmission is completely secure. If you suspect unauthorized access to your information, contact us immediately.

Your rights

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Delete your personal data, subject to legal retention requirements
• Unsubscribe from marketing email at any time
• Opt out of SMS at any time by replying STOP
• Request your data in a portable, machine-readable format
• Restrict how we process your data in certain circumstances

To exercise any of these, email [email protected].

How long we keep it

• Contact and inquiry data: up to 3 years from the last interaction
• Client account data: the business relationship plus 7 years
• SMS opt-in records: a minimum of 4 years, for compliance
• Analytics data: retained in anonymized form

Third parties we use

• GoHighLevel (LeadConnector): CRM, forms, booking calendar, website chat widget, email and SMS delivery
• FastPayDirect: payment processing for plan checkout
• Google Analytics: website analytics
• Cloudflare: spam protection on our forms
• Retell.ai: the voice platform that answers, records and transcribes calls to the demonstration line and to client phone systems

These providers are contractually prohibited from using your data for anything other than providing their service to us.

Changes, and how to reach us

We may update this policy. The date at the top reflects the last change, and continued use after a change constitutes acceptance.

Peak Revenue Solution · peakrevenuesolution.com · [email protected] · SMS opt-out: reply STOP · SMS support: reply HELP