Privacy Policy
This Privacy Policy explains how Peak Revenue Solutions collects, uses, stores, and protects your personal information when you use peakrevenuesolution.com and our services. It should be read alongside our Terms and Conditions.
1.Information We Collect
We collect the following categories of personal information:
Information you provide directly:
- Full name
- Email address
- Phone number
- Business information including company name, industry, and database size
- Information submitted through contact forms, demo request forms, and booking forms
- Communications sent to us via email, SMS, or through our website
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring URLs and click behavior
- Operating system
- Cookie and tracking data
2.How We Use Your Information
We use the information we collect in the following ways:
- To deliver and improve our AI automation services
- To respond to inquiries and provide demos or strategy sessions
- To send appointment confirmations and service-related communications
- To send marketing and promotional messages only with your consent
- To analyze website usage and optimize performance
- To maintain platform security and prevent fraud
- To comply with legal and regulatory obligations
We do not use your data in ways inconsistent with this policy or without required consent.
3.SMS Opt-In Details
By submitting your phone number and explicitly checking the SMS opt-in checkbox on any of our forms, you consent to receive SMS text messages from Peak Revenue Solutions. SMS opt-in data and phone numbers will not be shared with third parties or affiliates for marketing purposes.
Types of SMS messages we send:
- Appointment confirmations and reminders
- Follow-up messages related to your inquiry or demo request
- Service notifications and updates
- Promotional and marketing messages (only where separately consented)
- Lead reactivation messages for business clients
- Out of hours inquiry responses
- Abandoned cart recovery messages
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].
No Sharing of SMS Opt-In Data — Critical Notice
Peak Revenue Solutions does NOT share, sell, rent, or distribute SMS opt-in data or phone numbers to ANY third party or affiliate for marketing purposes. SMS opt-in information and phone numbers collected through our platform will never be shared with third parties or affiliates for marketing purposes. This is an absolute policy with zero exceptions.
4.Cookies and Tracking
Our website uses cookies and tracking technologies including:
- Essential cookies required for website functionality
- Analytics cookies to understand visitor behavior including Google Analytics
- Marketing cookies to track campaign performance including Facebook Pixel and Google Ads
- Functional cookies to remember your preferences
You can manage cookies through your browser settings. By continuing to use our website you consent to our use of cookies. We also use web beacons and pixel tags to measure the effectiveness of our email and website communications.
5.Data Security
We implement the following security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Restricted access to personal data limited to authorized personnel only
- Use of industry-standard secure third-party platforms including GoHighLevel, Twilio, and Stripe
- Regular security assessments and system updates
- No storage of payment card data — all transactions processed by PCI-DSS compliant processors
While we implement strong security practices, no method of internet transmission is 100% secure. If you suspect unauthorized access to your information please contact us immediately.
6.User Rights
You have the following rights regarding your personal information:
- Right to access the personal data we hold about you
- Right to correct inaccurate or incomplete information
- Right to delete your personal data subject to legal retention requirements
- Right to unsubscribe from marketing emails at any time via the unsubscribe link in any email
- Right to opt out of SMS messages at any time by replying STOP
- Right to update your personal information by contacting us directly
- Right to data portability in a structured machine-readable format
- Right to restrict how we process your data in certain circumstances
You may unsubscribe or opt out at any time. To update your information contact us at [email protected].
7.Data Retention
We retain your data for the following periods:
- Contact and inquiry data — up to 3 years from last interaction
- Client account data — duration of business relationship plus 7 years
- SMS opt-in records — minimum 4 years for compliance purposes
- Analytics data — retained in anonymized form indefinitely
8.Third Party Services
We use the following trusted third-party platforms to operate our services:
- GoHighLevel — CRM and marketing automation
- Twilio — SMS delivery
- Stripe — Payment processing
- Google Analytics — Website analytics
- Facebook/Meta — Advertising where applicable
These providers are contractually prohibited from using your data for any purpose other than providing their service to us.
9.Changes to This Policy
We may update this Privacy Policy at any time. The Last Updated date at the top of this page will reflect any changes. Your continued use of our website after changes are posted constitutes your acceptance.
10.Contact Us
Peak Revenue Solutions
Website: peakrevenuesolution.com
Email: [email protected]
SMS opt-out: Reply STOP to any message
SMS support: Reply HELP to any message